Tilmor On-Farm Trial

The purpose of our On-Farm Trial program:

Our On-Farm Trial program is meant for growers who are ordering Tilmor branded products and may have some concerns about whether the product will work with their unique setup or in their particular application. It is our intention that this be used primarily for smaller scale growers or larger growers who are willing to run a trial on just 1-2 rows for a season.

How to apply for the On-Farm Trial program:

Returns Policy:

If returning an item, you will first need to contact a Tilmor customer support representative at 1-844-255-5864 to obtain a return merchandise authorization (RMA) prior to shipping the item to Tilmor. Shipping costs for returns will be incurred by the customer. After receiving the returned item, an exchange or full refund of the product’s original price will be given, less shipping charges to and from the delivery address. All new and unused products may be returned within 30 days of the ship date for a full refund. For more information, please call 1-844-255-5864.

Warranty*

Non-serialized Product - 1 Year

Unless otherwise stated, all non-serialized Tilmor products are protected against defects in materials and workmanship, under ordinary and normal use, for a period of one year from the shipping date. Under the terms of the warranty, Tilmor may opt to repair, replace, or issue a refund for products that are defective or have sustained damage in shipping. Replacement of products or parts subject to normal wear and tear is the responsibility of the customer. If Tilmor chooses to accept a return under warranty, you may return the defective or damaged product only after you call and receive a Return Merchandise Authorization (RMA) from Tilmor. Warranties on non-serialized Tilmor products are non-transferable.

Serialized Product - 2 Year

Unless otherwise stated, all serialized Tilmor products are protected against defects in materials and workmanship, under ordinary and normal use, for a period of two years from the shipping date. Under the terms of the warranty, Tilmor may opt to repair, replace, or issue a refund for products that are defective or have sustained damage in shipping. Replacement of products or parts subject to normal wear and tear is the responsibility of the customer. If Tilmor chooses to accept a return under warranty, you may return the defective or damaged product only after you call and receive a Return Merchandise Authorization (RMA) from Tilmor. Warranties on serialized Tilmor products are transferable.

* Does not apply to purchases made outside of the United States and Canada